Quick answers
Accounts, coins and games.
Player Care
Pause, restrict or close your account.
Responsible play
Tools and trusted help.
Message us
Get a reply by email.
Frequently asked
Do I have to log in to play?
No. Every game opens straight from the lobby. An account only adds saved coins, the daily bonus and boosts.
Does it cost anything?
No. Everything runs on virtual coins that are free. They cannot be bought, cashed out or swapped for prizes.
Who can use the site?
Adults aged 18 or over who live in the United Kingdom.
How can I get more coins?
Joining gives you 50,000 coins. After that, claim the daily bonus and three boosts from the lobby; each recharges after 24 hours.
I lost my password.
Message Player Care with your account email and choose "Forgot password". We will help you back in.
Can I sign in with Google?
Yes, use "Continue with Google" on the sign-in or join page. New Google users add a UK phone number and confirm they are 18+.
A game does not load.
Refresh, check your connection and update your browser. If it still fails, send us the game name and your device through the form.
My coin total looks off.
Coins are stored in the browser you play on, so clearing data or switching device can change what you see. Message us and we will check.
How do I take a break or restrict my account?
Press Player Care (bottom right on every page), pick Take a break or Restrict my account and send it. We will act on it promptly.
How do I delete my account?
Open My account and press Delete my account, or ask Player Care. Your stored profile is removed for good.
Where can I find help for gambling worries?
See Responsible play, call the National Gambling Helpline on 0808 8020 133, or visit BeGambleAware.org.
Still stuck?
Send the details and we will answer by email.